Coronavirus (COVID-19) Response:
As the ongoing global health emergency regarding Coronavirus (COVID-19) develops, Vida Care is taking proactive steps to protect our staff, our participants and our community.
Our response to this situation will continue to be guided by the expert advice from State and Federal Governments and health organisations — but our commitment to providing ongoing care for the entire Vida Care community remains steadfast in these uncertain times. For up-to-date information from reliable sources, please keep informed with the Australian Government Department of Health:
The NDIA is continuing to monitor for fraudulent and non-compliant activities throughout this crisis to ensure the safety of participants and integrity of the scheme. If you've been asked to pay money into an account you haven't paid into before, always check with your provider or service supplier over the phone to confirm the account details and be sure of who you're dealing with. It's always important that you keep your online identity safe by not opening suspicious texts, pop-up windows, or clicking on links or attachments in emails, keeping your personal details secure and choosing passwords that are difficult to guess and updating them regularly.